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merchant:existing_merchant:selfcare_system:unreferenced_refunds_after_online_refund_decline [2020/04/03 12:39] robinc [Virtual Terminal Refund] |
merchant:existing_merchant:selfcare_system:unreferenced_refunds_after_online_refund_decline [2020/04/03 13:12] robinc [Open Batch] added images |
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1. Open Batch - click Refund Action | 1. Open Batch - click Refund Action | ||
+ | {{:merchant:existing_merchant:selfcare_system:openbatch1.png|}} | ||
2. Open Batch - Perform Refund (in the example below it is $10 out of a possible $100) | 2. Open Batch - Perform Refund (in the example below it is $10 out of a possible $100) | ||
+ | {{:merchant:existing_merchant:selfcare_system:openbatch2.png|}} | ||
3. Open Batch - Proceed with Refund | 3. Open Batch - Proceed with Refund | ||
+ | {{:merchant:existing_merchant:selfcare_system:openbatch3.png|}} | ||
4. Open Batch - Refund is Declined. Option to perform an Unreferenced Refund is provided. | 4. Open Batch - Refund is Declined. Option to perform an Unreferenced Refund is provided. | ||
+ | {{:merchant:existing_merchant:selfcare_system:openbatch4.png|}} | ||
5. Open Batch - Unreferenced Refund dialog appears. | 5. Open Batch - Unreferenced Refund dialog appears. | ||
+ | {{:merchant:existing_merchant:selfcare_system:openbatch5.png|}} | ||
6. Open Batch - Perform Unreferenced Refund and view transactions in open batch. | 6. Open Batch - Perform Unreferenced Refund and view transactions in open batch. | ||
+ | {{:merchant:existing_merchant:selfcare_system:openbatch6.png|}} | ||
===== Closed Batch ===== | ===== Closed Batch ===== |