Differences
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merchant:existing_merchant:selfcare_system:settings:sms_alerts [2017/02/17 08:13] 127.0.0.1 external edit |
merchant:existing_merchant:selfcare_system:settings:sms_alerts [2018/03/28 09:22] tleite |
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| ====== SMS Alerts ====== | ====== SMS Alerts ====== | ||
| %CompanyName provide the ability for merchants to be notified when specific events occur in their payment processing system. You can find "**SMS Alerts**" section under the **SETTINGS** tab in the %SelfCare. | %CompanyName provide the ability for merchants to be notified when specific events occur in their payment processing system. You can find "**SMS Alerts**" section under the **SETTINGS** tab in the %SelfCare. | ||
| This notification can be in the form of an eMail, an SMS message, or both. | This notification can be in the form of an eMail, an SMS message, or both. | ||
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| - | \\ | + | Select **SMS Alerts** from the drop down box. |
| - | Select **SMS Alerts** from the drop down box. | + | |
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| - | \\ | + | Each event can be triggered by choosing a monetary amount qualifier. For example, if the merchant wishes to be notified each time one of their system operators refunds a transaction for more than €1000 then select the ‘Sale Refunded’ event, choose ‘Greater than’ and enter 1000 in the value column. |
| - | Each event can be triggered by choosing a monetary amount qualifier. For example, if the merchant wishes to be notified each time one of their system operators refunds a transaction for more than €1000 then select the ‘Sale Refunded’ event, choose ‘Greater than’ and enter 1000 in the value column. | + | |
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| Sample **SMS Alerts** window: | Sample **SMS Alerts** window: | ||
| %settings_sms_alert | %settings_sms_alert | ||
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| - | \\ | + | Alerts can by sent for SMS notification based on current value thresholds (less than/greater than the value entered) for each of the following: |
| - | Alerts can by sent for SMS notification based on current value thresholds (less than/greater than the value entered) for each of the following: | + | |
| - | \\ | + | **Daily Net Sales** - Choose this option if you wish to be notified daily of your processing totals. These totals are broken down into Net Total, Net Sales, Net Voids and Net Refunds. |
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| - | **Daily Net Sales** - Choose this option if you wish to be notified daily of your processing totals. These totals are broken down into Net Total, Net Sales, Net Voids and Net Refunds. | + | **Sale Approval** - Choose this option if you wish to be notified each time a sale is approved. |
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| - | \\ | + | **Sale Decline** - Choose this option if you wish to be notified each time a sale is declined. |
| - | **Sale Approval** - Choose this option if you wish to be notified each time a sale is approved. | + | |
| - | \\ | + | **Sale Pended** - Choose this option if you wish to be notified each time a sale is pended by the system or when an operator manually pends a transaction. |
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| - | **Sale Decline** - Choose this option if you wish to be notified each time a sale is declined. | + | **Sale Voided** - Choose this option if you wish to be notified each time a sale is pended by a system operator. |
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| - | **Sale Pended** - Choose this option if you wish to be notified each time a sale is pended by the system or when an operator manually pends a transaction. | + | |
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| - | **Sale Voided** - Choose this option if you wish to be notified each time a sale is pended by a system operator. | + | |
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| **Sale Refunded** - Choose this option if you wish to be notified each time a sale is refunded by a system operator. | **Sale Refunded** - Choose this option if you wish to be notified each time a sale is refunded by a system operator. | ||
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| - | \\ | + | Enter a phone number capable of receiving SMS/text notification. Note that the alert can be turned On/Off at any time. When data entry is complete, select **Update SMS Alerts**. |
| - | Enter a phone number capable of receiving SMS/text notification. Note that the alert can be turned On/Off at any time. When data entry is complete, select **Update SMS Alerts**. | + | |