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merchant:existing_merchant:selfcare_system:unreferenced_refunds_after_online_refund_decline [2020/04/03 12:38]
robinc Creation of Unreferenced refunds content
merchant:existing_merchant:selfcare_system:unreferenced_refunds_after_online_refund_decline [2020/04/03 12:39]
robinc [Virtual Terminal Refund]
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 2. VT Refund - Fill out the VT Refund form and Submit. 2. VT Refund - Fill out the VT Refund form and Submit.
  
-3. VT Refund - Refund is Declined. Unreferenced Refund offered to User (using a different card)/+3. VT Refund - Refund is Declined. Unreferenced Refund offered to User (using a different card).
  
 4. VT Refund - Complete the Unreferenced Refund form and Submit. 4. VT Refund - Complete the Unreferenced Refund form and Submit.
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