https://helpdesk.nuvei.com/ 2026-04-15T23:28:33-0400 https://helpdesk.nuvei.com/ https://helpdesk.nuvei.com/lib/tpl/dokuwiki/images/favicon.ico text/html 2022-03-18T11:52:55-0400 Anonymous (anonymous@undisclosed.example.com) https://helpdesk.nuvei.com/doku.php?id=merchant:existing_merchant:selfcare_system:bulk_payments&rev=1647618775&do=diff Bulk Payments The Bulk Payments provides merchants with the ability to load a group os transactions at once for processing. This is especially useful in cases where a merchant does not register transaction by transaction and a big volume of those transactions are informed at once. text/html 2022-03-31T08:41:04-0400 Anonymous (anonymous@undisclosed.example.com) https://helpdesk.nuvei.com/doku.php?id=merchant:existing_merchant:selfcare_system:change_logs&rev=1648730464&do=diff Changes Here you can find the changes between version. If you have any questions, please Contact us. Version 3.11.0 * Time Zones settings can be specified on Merchant and Terminal level * Secure Tokens can be used on multiple Terminal ID`s and Merchant ID`s under the same Merchant Portfolio text/html 2020-02-12T08:07:45-0400 Anonymous (anonymous@undisclosed.example.com) https://helpdesk.nuvei.com/doku.php?id=merchant:existing_merchant:selfcare_system:einvoice&rev=1581512865&do=diff eInvoice The eInvoice provides merchants with the ability to create and send links to request payments from customers. The merchant pre-configures a payment informing the basic details and the elements that should appear on the customer's notification, identifies the customer and then the merchant can send an e-mail using the SelfCare system, or manually by its own means. text/html 2022-03-18T11:40:41-0400 Anonymous (anonymous@undisclosed.example.com) https://helpdesk.nuvei.com/doku.php?id=merchant:existing_merchant:selfcare_system:introduction&rev=1647618041&do=diff General Overview The SelfCare is an online merchant portal. It allows you to securely process and control transactions. The SelfCare comes with many options and features and can be configured to suit your needs and your business requirements. Its Flat User Interface is based on most modern techniques and it has been created to be very user-friendly, clear and fast. Finally, the SelfCare is a powerful reporting tool and can be used for a vast number of reporting needs: from finding a sin… text/html 2018-12-03T10:26:10-0400 Anonymous (anonymous@undisclosed.example.com) https://helpdesk.nuvei.com/doku.php?id=merchant:existing_merchant:selfcare_system:pay-by-link&rev=1543850770&do=diff Pay By Link The Pay by Link provides merchants with the ability to create and send links to request payments from customers. The merchant pre-configures a payment informing the basic details and the elements that should appear on the customer's notification, identifies the customer and then the merchant can send an e-mail using the SelfCare system, or manually by its own means. text/html 2022-03-04T14:02:35-0400 Anonymous (anonymous@undisclosed.example.com) https://helpdesk.nuvei.com/doku.php?id=merchant:existing_merchant:selfcare_system:reporting&rev=1646420555&do=diff Reporting Open Batch The Open Batch report provides Merchants with the ability to: * I) View the transactions processed and still not settled for a terminal, or all terminals. * II) Export transactions at open batch to a CSV file. * III) text/html 2022-03-17T18:24:15-0400 Anonymous (anonymous@undisclosed.example.com) https://helpdesk.nuvei.com/doku.php?id=merchant:existing_merchant:selfcare_system:secure_cards&rev=1647555855&do=diff Secure Tokens Secure Token (ST) is useful for merchants which are required to perform regular payments without the card holders entering their information. This feature enables merchants to enter the payment card details and store them in a secure way, in order to use it in the future for recurring payments. Merchants can now find all their tokenized cards in one location. text/html 2019-05-23T15:47:55-0400 Anonymous (anonymous@undisclosed.example.com) https://helpdesk.nuvei.com/doku.php?id=merchant:existing_merchant:selfcare_system:settings&rev=1558640875&do=diff Settings Under the “SETTINGS” tab in the SelfCare , you can find the following options: * Pay Pages: to view the hosted payment page layout template options. * Users: to view the current users who have the access to your merchant account. With the correct permissions level, the current user can text/html 2022-03-18T11:50:01-0400 Anonymous (anonymous@undisclosed.example.com) https://helpdesk.nuvei.com/doku.php?id=merchant:existing_merchant:selfcare_system:subscriptions&rev=1647618601&do=diff Subscriptions Subscriptions are useful for merchants who are required to perform regular and recurring payments. This feature allows merchants to set up automatic payments for a set date, regular intervals, for a specific period of time, without manual intervention, or even manual payments plans, if needed. text/html 2020-04-03T13:55:17-0400 Anonymous (anonymous@undisclosed.example.com) https://helpdesk.nuvei.com/doku.php?id=merchant:existing_merchant:selfcare_system:unreferenced_refunds_after_online_refund_decline&rev=1585936517&do=diff Unreferenced Refunds after Online Refund Decline This feature allows merchants to perform an Unreferenced Refund for an Online Refund that may have been Declined by their Acquirer. Once the support team has enabled this feature for a merchant's terminal, the merchant will be able to perform an Unreferenced Refund whenever an Online Refund Declines, whether it be from the Virtual Terminal Refund Page, the Open Batch, or the Closed Batch refunds. text/html 2022-03-10T13:46:51-0400 Anonymous (anonymous@undisclosed.example.com) https://helpdesk.nuvei.com/doku.php?id=merchant:existing_merchant:selfcare_system:virtual_terminal&rev=1646938011&do=diff Virtual Terminal The Virtual Terminal provides merchants with the ability to execute manual card transactions. This is especially useful in a Mail Order / Telephone Order (MOTO) environment. Virtual Terminal supports Credentials on File framework and is accessible directly from the main menu.