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merchant:existing_merchant:f_a_q [2018/05/15 11:40]
thiago123 Changed based on issue #13469 - Fixed some misunderstanding and removed elements (list of links) which could break with the new template
merchant:existing_merchant:f_a_q [2018/05/15 11:42]
thiago123 Changed based on issue #13469 - Removing lists from page to reduce the presence of unnecessary html
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 Merchants are protected by 3DS for all transactions that go through the process successfully. Some transactions can fail authentication,​ so all transactions should be checked in our %SelfCare before fulfillment. Merchants are protected by 3DS for all transactions that go through the process successfully. Some transactions can fail authentication,​ so all transactions should be checked in our %SelfCare before fulfillment.
  
-<​html>​ +  * If marked “Y” (Fully Authenticated) then the merchant is protected. 
- <​ol>​ +  ​* ​If “A” (Attempted Authentication) then the merchant is protected for all but North American corporate/​business cards. 
- <​li>​If marked “Y” (Fully Authenticated) then the merchant is protected.</li> +  ​* ​If marked “N” then no liability shift is in place. If a transaction is marked as “N” but is approved, this normally means that the card type does not support 3DS (such as American Express). It could also mean though there was some problem authenticating 3DS, but the acquirer decided to proceed with the transaction anyway. 
- <li>If “A” (Attempted Authentication) then the merchant is protected for all but North        American corporate/​business cards.</li> + 
- <li>If marked “N” then no liability shift is in place. If a transaction is marked as “N” but is approved, this normally means that the card type does not support 3DS (such as American Express). It could also mean though there was some problem authenticating 3DS, but the acquirer decided to proceed with the transaction anyway.</​li> ​  +
- </​ol>​ +
-</​html>​ +
 ===== What does Pick-up mean? ===== ===== What does Pick-up mean? =====
  
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 To set up a new Shared Secret or to change an existing one, you need to: To set up a new Shared Secret or to change an existing one, you need to:
  
-<​html>​ +  * Go to Terminal under "​Settings"​ Menu 
- <​ol>​ +  ​* ​Find two fields called "​Secret"​ and "​Confirm Secret"​ 
- <​li>​Go to Terminal under "​Settings"​ Menu</li> +  ​* ​Enter your new Shared Secret into both fields (those 2 strings must be identical) 
- <li>Find two fields called "​Secret"​ and "​Confirm Secret"​</li> +  ​* ​Accept changes by clicking on "​Update Settings"​ at the bottom of the page   
- <li>Enter your new Shared Secret into both fields (those 2 strings must be identical)</li> +  ​* ​Finally, please confirm that you are sure you want to change the Shared Secret
- <li>Accept changes by clicking on "​Update Settings"​ at the bottom of the page</​li> ​  +
- <li>Finally, please confirm that you are sure you want to change the Shared Secret ​</li>  +
- </​ol>​ +
-</​html>​+
  
 ===== Can you send me my last invoice? ===== ===== Can you send me my last invoice? =====
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